Returns & Exchanges
The Central Park Conservancy Shop is committed to your satisfaction; if you are not completely happy with your purchase, you may return or exchange items within 30 days of receipt. All proceeds from your purchase directly support the maintenance and restoration of Central Park.
Verify Eligibility
Ensure your item is in its original, unused condition with all tags attached and packaging intact.
Prepare Documentation
Locate your order confirmation email or packing slip to include as proof of purchase inside your return package.
Ship Your Item
Securely pack the merchandise and send it to our fulfillment center using a trackable shipping method of your choice.
Receive Refund
Once our team inspects the returned goods, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing